PulseBench HQ

Research foundation

Every question we ship and every recommendation we generate traces back to published research rather than opinion. Our library is reviewed continuously and currently draws on sources through 2026.

Where our frameworks come from

  • Engagement measurement — Gallup Q12 and the Utrecht Work Engagement Scale inform how we phrase and score engagement items.
  • Psychosocial risk — the Copenhagen Psychosocial Questionnaire (COPSOQ III) underpins our seven-dimension risk module.
  • Job demands and resources — the JD-R model shapes how we separate workload pressure from available support.
  • Change readiness — McKinsey and MIT Sloan work on change fatigue and organisational resilience informs our change module.
  • Manager effectiveness — Harvard Business Review and CIPD research on feedback, recognition and psychological safety drives our coaching recommendations.

Why short surveys beat annual ones

Annual engagement surveys report on a workplace that no longer exists by the time results land. Short, frequent pulses catch problems while they are still cheap to fix, sustain far higher response rates, and let you see whether an intervention actually moved anything.

How we use AI

AI summarises and themes your own results and drafts recommended actions grounded in the research library. It does not invent benchmarks, and it never sees or attributes an individual respondent's identity.

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